Terms of Service
Last updated: 18 September 2026
1. The subscription
By subscribing to a ToyHub plan, you agree to pay the plan's recurring fee in exchange for a set number of toys, delivered and swapped for the duration of your billing cycle. Toys remain the property of ToyHub at all times — you're renting them, not buying them.
2. Care of toys
You agree to keep toys clean and undamaged during normal use. ToyHub may charge a damage or replacement fee for toys returned broken, heavily soiled, or not returned at all, as outlined in your plan.
3. Payments
Online payments are processed through Razorpay. Cash on Delivery orders are payable in cash to the delivery agent at the time of delivery. Subscription fees renew automatically each billing cycle unless cancelled beforehand.
4. Cancellations & swaps
You may pause, cancel or request a toy swap from your account at any time, subject to your plan's swap allowance and any minimum commitment period.
5. Delivery
We currently deliver within our active service areas. Delivery windows are indicative and may shift due to circumstances outside our control.
6. Changes to these terms
We may update these terms from time to time. Continued use of the service after a change means you accept the updated terms.
7. Contact
Questions about these terms can be sent to hello@toyhub.com.